Step up as a Senior Event AV Manager with Encore, responsible for leading AV operations to meet client expectations in a hotel setting. Focus on staff development, customer service, and operational excellence.

In this advanced role, manage day-to-day operations of the AV team, mentor staff, and ensure the successful execution of events. Collaborate closely with clients and hotel management to deliver high-quality services. Your expertise will drive team performance and foster a culture of excellence in audiovisual service delivery.

Key Responsibilities:
• Oversee daily operations and team workflows
• Ensure exceptional equipment service per client standards
• Review all client billing for accuracy
• Maintain AV inventory and quality control measures
• Attend pre-event meetings and coordinate logistics

Requirements:
• High School Diploma required, Bachelor’s preferred
• Minimum of 4 years in AV and hospitality sectors
• 2+ years of supervisory experience required
• Knowledge of AV tools and live production
• Proficient in computer programs and hardware

Lead AV operations with excellence and dedication to service at Encore, ensuring memorable event experiences.
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📌 Senior Event AV Manager at Encore (British Columbia)
🏢 Encore Canada
📍 British Columbia