Job Description
The Supervisor, Manual and Mechanized oversees the operation of an assigned area of the shift or section and assists in the management of the efficient manual and machine processing of mail.

Job Responsibilities

Sets daily priorities and schedules staff for the assigned area to ensure that deadlines and service commitments are met.

Promotes and implements workplace safety and health programs and processes for their work unit. Takes corrective action to rectify unsafe operating conditions. Oversees the return‑to‑work and accommodation of employees.

Supervises, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes, resolves staff issues, consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement, and creates learning and knowledge transfer opportunities for assigned staff.

Maintains optimum productivity levels by closely monitoring and adjusting staffing to workload, estimates workloads, recommends and occasionally authorizes overtime as required.

Performs frequent quality checks on all aspects of the designated shift or section, conducts hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting, investigates abnormalities, resolves minor issues, and escalates more significant problems.

Analyzes daily productivity reports to determine problems and trends, shares analysis and results with team, and works to improve performance and implement best practices in productivity.





Liaises with other sections in operations to ensure the efficient movement of mail and employees between sections.

Maintains employees’ time and leave to ensure accurate and timely pay for all employees.

Produces reports, resolves related data issues, and performs other administrative tasks associated with a team leader role.

Qualifications

High School diploma or provincial equivalent (GED). Equivalent experience may be accepted in lieu of a High School Diploma.

Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.

Working knowledge of Microsoft Office (i.e., ability to use the major features of each application).

Other Candidate Requirements
Not applicable.

Assets

Post‑secondary degree/diploma.

Experience with distribution processes.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post’s Substance Use Policy.

Employment Equity
Canada Post will represent Canada’s diversity and provide a protected and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities. Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation, including both visible and hidden conditions that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

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📌 Supervisor, Manual and Mechanized - ETV Randin (Quebec City)
🏢 Canada Post - Postes Canada
📍 Quebec City