Become the Digital Performance Manager at Allstate and focus on enhancing digital sales through thorough analysis and A/B testing. Lead strategic initiatives to reduce customer drop-offs.
As the Manager of Digital Performance, you will play a critical role in improving the customer experience across Allstate's digital platforms. Your responsibilities will include diagnosing performance issues, managing experimentation strategies, and providing data-driven recommendations. Furthermore, you'll collaborate closely with various departments like Technology and Operations to optimize digital sales processes.
Key Responsibilities:
• Analyze and report on digital sales performance and metrics
• Create and manage A/B testing initiatives and frameworks
• Offer actionable insights based on performance diagnostics
• Drive journey improvements tailored to customer needs
• Develop comprehensive business cases for digital upgrades
Requirements:
• 7 or more years of experience in digital sales or analytics
• Familiarity with tools for monitoring digital performance
• Background in A/B testing and customer journey optimization
• Ability to partner across multiple business units
• Experience in regulated industries, preferred
Drive digital sales and optimize customer satisfaction at Allstate using your analytical skills.
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