Join VTR as a Service Operations Manager, where you'll manage the service department and optimize customer support across international regions. This role is pivotal in ensuring reliable service delivery for VTR’s clientele.

As the International Service Manager, you will report to the Head of Global Operations and focus on enhancing service consistency and efficiency. Responsibilities include team management, customer communication, and strategic service planning to align with VTR's mission and operational standards.

Key Responsibilities:
• Coordinate service tasks for the support team
• Create and update service department budgets
• Implement key performance indicators to track service efficiency




• Conduct regular site visits to customers
• Maintain documentation of service data and schedules

Requirements:
• Robust expertise in the service management process
• Excellent writing and communication skills
• Experience in team leadership and coaching
• Proficiency in Microsoft Office applications
• Willingness to travel internationally when necessary

Make a significant impact in global service operations at VTR as a Service Operations Manager, focusing on quality and customer satisfaction.
#J-18808-Ljbffr

📌 Service Operations Manager at VTR (Ontario)
🏢 VTR Feeder Solutions
📍 Ontario