Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program
Why FirstOntario?
Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive advantages packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program
Job Overview
The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and recent members while ensuring efficient branch operations across all Niagara Region branches.
Support multiple branch operations where trademark member experience takes place with every interaction and business results soar
Regularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excel
Focus on end-to-end member experience to build and maintain incredible relationships with those who do business with us
Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals
Steward digital and multichannel usage to meet members' needs
Actively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario
Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions
Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets
Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required
Stay informed on local market activities and our competitive position relative to others in our communities
Job Specifications and Technical Requirements
Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience
Have three (3) to five (5) years of retail branch experience that has made you a guru of our products and services
Have strong sales management skills in setting and monitoring sales target, plans, pipelines and activities
Demonstrate with enthusiasm your sales experience preferably in the financial services/mortgage financing industry
Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality
This posting is for an existing vacancy.
Salary Range: $69,931 to $96,155 annually.
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.