Join AlertMedia as an Implementation Manager in Halifax, Nova Scotia, and deliver exceptional customer onboarding experiences. Drive project success and foster long-term partnerships.

You will own the implementation process for a variety of clients, ensuring alignment with their business objectives while strategizing with the Customer Operations team. Your problem-solving skills and consultative approach will support navigating complex implementations, all aimed at maximizing customer engagement and satisfaction.

Key Responsibilities:
• Manage multiple concurrent implementations effectively
• Lead customer kickoff meetings for implementation clarity
• Conduct working sessions to resolve customer inquiries




• Guide clients in developing operational plans based on outcomes
• Maintain project updates using Gainsight and monday.com

Requirements:
• 3+ years in an implementation role or similar
• 2+ years managing SaaS project implementations
• Proven stakeholder management skills
• Familiarity with Salesforce and analytics tools
• Excellent negotiation and problem-solving abilities

Support AlertMedia’s mission while advancing customer implementation experiences in Halifax.
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📌 Implementation Manager Opportunity in Halifax (Nova Scotia)
🏢 ATX Venture Partners
📍 Nova Scotia