Explore a fulfilling career with Dilawri as an Assistant Service Manager at Mercedes-Benz Langley, where every day is dedicated to customer service excellence. This role emphasizes teamwork and operational efficiency.

As the Assistant Service Manager, you will support the Service Manager and ensure the department operates smoothly. You will work closely with Service Advisors and manage customer service processes, ensuring every interaction heightens customer satisfaction. You will also handle escalated issues and uphold service quality.

Key Responsibilities:
• Assist with Service Department operations and management
• Guide Service Advisors in customer support roles
• Schedule and follow-up on customer appointments




• Maintain service reporting and records accurately
• Address customer concerns in a timely manner

Requirements:
• At least 5 years in automotive service roles
• General knowledge of vehicle mechanics and service processes
• Proficient in communication and organizational skills
• Ability to multitask in a busy workplace
• Team collaboration and independent work abilities

Support Dilawri’s mission by enhancing service quality and customer experiences at Mercedes-Benz Langley.
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📌 Automotive Assistant Service Manager Position (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia