Enhance client experiences with iA as a Client Service Coordinator. In this hybrid role, you'll play a vital part in delivering thoughtful support and exceptional service.
At iA, we’re looking for a Client Service Coordinator to join our dedicated team. This position involves managing operations for our Client Service team to ensure a seamless client experience. Key responsibilities include handling communications, sorting incoming documents, and providing administrative support to specialists during peak times.
Key Responsibilities:
• Distribute emails to the appropriate team members
• Sort and scan incoming mail and documents
• Print and prepare client correspondence for mail
• Communicate with clients to gather necessary information
• Support specialists during busy service periods
Requirements:
• Solid organizational skills and attention to detail
• Proficiency in both French and English
• Administrative support experience is preferred
• Excellent communication and customer service orientation
• Ability to work well both independently and in a team
Become a valued member of the iA team, focusing on client service excellence and effective communication.
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📌 Client Service Coordinator at iA (Vancouver)
🏢 iA Financial Group (Industrial Alliance)
📍 Vancouver