Join Asahi Canada's Supply Chain team as a detail-oriented Customer Service Manager. Oversee order fulfillment, resolve customer issues, and streamline operations in a fast-paced environment.

Asahi Canada, a leader in premium beers like Peroni and Grolsch, is seeking a Customer Service Manager to handle the full order lifecycle. This role requires expertise in SAP and a robust ability to foster relationships with internal teams and customers alike. You’ll be instrumental in maintaining high standards of order accuracy and addressing customer inquiries effectively.

Key Responsibilities:
• Manage customer order entry and processing daily
• Verify orders in SAP for accuracy against agreements
• Coordinate with warehouse on inventory availability




• Serve as the primary contact for customer inquiries
• Analyze service KPI performance reports

Requirements:
• 3-5 years experience in customer service and order management
• Hands-on experience with SAP or similar ERP systems
• Strong analytical and problem-solving skills
• Excellent communication abilities
• Experience in the beverage or food industry is a plus

Become a vital part of Asahi Canada's mission as you enhance customer satisfaction and operational efficiency.
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📌 Customer Service Manager at Asahi Canada (Ontario)
🏢 Asahi
📍 Ontario