Accenture Song seeks a senior transformation leader to drive CCaaS delivery for large-scale customer contact platforms in North America. You will align technology with business goals, manage complex stakeholder networks, and guide agile delivery across global teams to deliver cutting-edge CCaaS solutions.
You will collaborate with clients and internal teams, shaping strategic roadmaps and ensuring successful implementation, migration, and ongoing optimization of CCaaS offerings.
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📌 Global CCaaS Delivery Lead | Transformation & Growth (Ontario)
🏢 Accenture
📍 Ontario
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