Join ProServeIT as a Level 2 Systems Administrator providing on-site and remote support in Mississauga, ON. Your technical expertise will ensure smooth operations for end users every day.
As part of the Client Excellence Team, this full time position demands a proactive approach to systems administration and technical support. You will tackle hardware and software issues, manage Active Directory, and assist with user onboarding. Collaborate with senior staff to enhance infrastructure and maintain system security compliance.
Key Responsibilities:
• Provide Tier 2 technical support for urgent issues
• Troubleshoot and resolve service desk escalations efficiently
• Manage Active Directory and Microsoft 365 user accounts
• Install and upgrade operating systems and applications
• Implement network security measures including firewalls
Requirements:
• Degree in Computer Science or related field
• Minimum 5 years of systems administration experience
• Proficient with Windows and/or Linux operating systems
• Hands-on expertise with virtualization platforms
• Strong troubleshooting and communication skills
Utilize your systems administration and technical support skills to contribute to ProServeIT's success in Mississauga.
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