Quantum Management Services Ltd. is seeking a Customer Service Manager in Toronto, ON, to lead a hands-on team and partner with Sales, Production, and Shipping to deliver an exceptional customer experience.
The role reports to senior leadership and emphasizes process improvements, KPI tracking, and cross-functional collaboration. The ideal candidate will have 5+ years of customer service leadership in a manufacturing or B2B setting, with a track record of coaching teams, resolving escalations,
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📌 Manufacturing Customer Service Leader: Drive CX and Ops (Ontario)
🏢 Quantum Management Services
📍 Ontario
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