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This position is posted as a grade 5.

Job Summary
The Senior Manager, Engineering Technical Operations is responsible for overseeing CN’s rail grinding and Rail Flaw Detection (RFD) daily operations. Moreover, the role oversees welding standards, training, and audits, and employing the latest wheel and rail interface science and best practices to extend the life of our rail. The incumbent ensures that both CN and regulatory safety standards are achieved through proper planning and risk mitigation. The position oversees significant contractor assets and spend associated with said service delivery. Additional tasks include the development and review of safety plans, procedures, and processes for the department, including contractor oversight.

Main Responsibilities
Operations Management

Develop grinding and RFD test schedules utilizing a risk-based approach, with the latest technology and data

Handle daily RFD and rail grinding operations, ensuring protected and efficient execution by CN employees and vendors

Establish Key Performance Indicators (KPIs) and oversee processes to verify the quality of the work performed by CN’s RFD, Grinding, and welding operations

Handle employee and vendor safety performance

Collaborate with Transportation and Engineering leadership to ensure equipment productivity, and maintain RFD inspection and grinding frequencies as per the plan

Benchmark industry best practices and identify opportunities for improvement

Educate self and team continuously on the latest trends and technologies to improve the effectiveness of our operations

Participate in industry track standard review committees

Safety Management

Ensure that all employees are properly trained and adhere to safety protocols and regulations for welding

Contribute to developing and implementing company policies and procedures related to safety and environmental compliance

Conduct safety audits and inspections to identify and address safety hazards and risks

Collaborate with the Safety team to develop and implement safety initiatives and programs

Lead a safety process to track action items as well as supervisor and employee compliance

Perform field audits to determine and monitor compliance with established safety and regulatory standards




Monitor and ensure compliance with the Fire Risk Assessment and Mitigation Plan

Maintain up to date with the Federal Railroad Administration (FRA) and Transport Canada (TC) safety standards

People Management

Coach, mentor, and guide team members to ensure they have the necessary tools and support to succeed

Carry out performance management including setting and monitoring KPIs

Participate in the selection and recruitment of new team members

Carry out disciplinary actions when necessary and be familiar with the applicable employee collective agreements

Communicate with union representatives, including handling issues related to grievances and investigations

Participate in succession planning and career development activities

Ensure team members receive appropriate training and are up to date on all training requirements

Lead and participate in regular staff meetings

Cost Management

Handle the operating and capital budgets for CN’s RFD and Grinding operations

Monitor spending to maintain the planned budget

Adjust working asset usage as needed based on available funds and performance

Monitor invoices regularly and ensure their timely and accurate processing

Ensure compliance with vendor contracts and communicate with vendors regularly

Ensure compliance with relevant accounting practices (e.g., staff travel expenses)

Working Conditions
The role is performed in a combination of office (40%) and outdoor setting (60%) in various types of weather conditions with a regular workweek from Monday to Friday. The incumbent must be available to work evenings and weekends. The role requires being available on-call 24/7 to carry out field visits and respond to critical incidents. The role requires regular travel (50%) within Canada and the United States (U.S.) to carry out field visits and stakeholder engagement. The incumbent must be able to walk long distances and sit for extended periods.

Requirements Experience
Railroad Engineering

Minimum 7 years of previous railroad experience in Engineering

Minimum 4 Years Of Supervisory Experience

oMinimum 2 years of experience directly responsible for engineering maintenance, construction, or production*

oExperience in safety compliance

oPrevious RFD, welding, rail grinding and lubrication experience*

Any experience for these above would be considered an asset

Education/Certification/Designation

High School Diploma or General Education Diploma (GED)

Bachelor’s Degree in Engineering*

Professional Engineering (P.Eng) Designation*





Valid Driver’s Licence

Any designation for these above would be considered an asset

Competencies

Identifies potential safety and security risks

Considers ESG principles in all operations

Leads by example for the safety and security of all

Collaborates with others and shares information

Communicates with impact

Sets direction and inspires others

Delegates and empowers others to create accountability

Develops self and others

Applies critical thinking

Technical Skills/Knowledge

Proficient in Microsoft Office, Systems, Applications and Procedures (SAP), DataCity, Bentley, and Track Information System (TIS)

Ability to understand and create technical documents

Technical understanding of rail operations and ability to communicate with Senior Transportation Officers

Knowledge of Transportation and railroad safety regulatory requirements (Canada and the United States)

Fluently bilingual both written and verbal (English, French)*

Any knowledge for any of the above would be considered as an asset

About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest , most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected] .

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email.

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📌 Senior Manager, Engineer Technical Operations- EN (Ontario)
🏢 CN
📍 Ontario