Senior Business Analyst – Digital Identity & Access Management (IAM)
Client: Supply Ontario | RQ00755 (Hybrid, Toronto, ON, Canada)
We are hiring a Senior Business Analyst to support Supply Ontario's Digital Identity and Access Management (IAM) modernization initiatives , with a focus on secure, scalable, and interoperable identity services across Ontario's healthcare ecosystem. This opportunity is ideal for professionals with 7+ years of Business Analysis experience , including senior-level experience delivering digital identity, authentication, authorization, interoperability, or healthcare transformation projects within public sector environments.

The successful candidate will bridge business and technical teams by translating business outcomes into detailed, testable requirements while supporting the evolution of ONE ID and future ONE ID 2.0 identity services.

Role Snapshot
Requisition ID RQ00755 Job Title Senior Business Analyst Client Supply Ontario Work Location 525 University Avenue, Toronto, Ontario, Canada Work Arrangement Hybrid (3 Days Onsite) Start Date September 1, 2026 End Date August 31, 2027 Duration 250 Business Days Work Schedule 7.25 Hours per Day (5 Days/Week) Industry Public Sector / Healthcare Public Sector Experience Mandatory

Position Overview
Supply Ontario is seeking a Senior Business Analyst to support the design and delivery of enterprise Identity and Access Administration (IAA) capabilities across provincial healthcare systems. The consultant will analyze business processes, document detailed functional requirements, develop acceptance criteria, and ensure traceability across identity management initiatives involving authentication, authorization, identity lifecycle management, consent, privacy, access governance, and interoperability .

The role also supports the operational evolution of the existing ONE ID service while contributing to the future-state ONE ID 2.0 product backlog.

Key Responsibilities

Business Analysis & Requirements Management (40%)

Gather, analyze, validate, and document business and functional requirements

Translate business objectives into detailed,



implementation-ready specifications

Develop business rules, workflows, process maps, functional specifications, and acceptance criteria

Maintain end-to-end traceability from requirements through solution delivery

Analyze current-state and future-state business processes

Digital Identity & IAM Analysis (30%)

Support Identity and Access Administration (IAA) initiatives

Analyze workflows related to:

Authentication

Authorization

Identity Lifecycle Management

Consent Management

Privacy

Access Governance

Research digital identity standards and best practices

Resolve inconsistencies across user stories, business rules, and capability areas

Validate requirements against security, architecture, and interoperability standards

Agile Delivery & Stakeholder Collaboration (20%)

Facilitate discovery workshops and stakeholder sessions

Collaborate with:

Business stakeholders

Product Owners

Architects

Developers

QA/Test Teams

Integration Partners

Participate in Agile ceremonies

Ensure user stories meet Definition of Ready (DoR)

Support backlog refinement using Azure DevOps (ADO)

Documentation & Operational Support (10%)

Document operational processes for current ONE ID services

Analyze operational impacts and business gaps

Support issue triage and requirements validation

Produce executive-ready reports and project documentation

Maintain high-quality project artifacts and governance documentation

Required Skills & Experience




Skill / Experience Required Business Analysis 7+ Years Senior Business Analyst Experience 3+ Years Digital Identity / IAM Required Authentication & Authorization Required Identity Lifecycle Management Required Interoperability Required Requirements Elicitation & Documentation Required Functional Specifications Required Business Process Modeling Required Workflow & Process Flow Documentation Required Acceptance Criteria Development Required Data Analysis & Data Mapping Required Azure DevOps (ADO) Required User Story Development Required Agile Methodologies Required Stakeholder Management Required Public Sector Experience Mandatory Healthcare Sector Experience Required

Highly Desired Skills

OIDC (OpenID Connect)

OAuth 2.0

SAML

NIST 800-63 Digital Identity Guidelines

Health Information Management

Digital Health Ecosystems

Provider Data Management

Public Sector Governance

Privacy & Cybersecurity Frameworks

Azure DevOps

Confluence

Visio

Miro / Lucid

Microsoft Excel

Large System Integrator Engagements

Deliverables

Business Requirements Documentation

Functional Specifications

Process Maps & Workflow Diagrams

User Stories & Acceptance Criteria

Business Rules Documentation

Data Requirements & Data Flow Documentation

Requirements Traceability Matrix

Gap Analysis Reports

Stakeholder Engagement Documentation

Operational Process Documentation

Project Coordination Deliverables

Executive Reporting & Status Documentation

Ideal Candidate Profile

Enterprise Business Analysis

Identity & Access Management (IAM)

Digital Identity Solutions

Authentication & Authorization Platforms

Healthcare Interoperability

Agile Product Delivery

Azure DevOps (ADO)

Public Sector Digital Transformation

Cross-functional Stakeholder Management

Healthcare Identity Modernization Programs

Additional Assignment Information

Hybrid work arrangement with three (3) onsite days per week

Initial contract term of 250 business days

Chance for extension of up to an additional 250 business days, subject to Agency discretion

Agency-issued laptop provided

Secure private home office with hard-wired internet required

Work must be performed within the Province of Ontario unless prior written approval is granted

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📌 Business Analyst - Senior (Ontario)
🏢 S M Software Solutions
📍 Ontario