Job DescriptionPOSITION PURPOSE SUMMARY: This position provides support to the Store Manager/ Corps Officer in the organization and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army is supported by the Thrift Store generating funds and influencing positively the communities in which it operates.AccountabilitiesOversee safety of all customers, staff, and volunteers while in the storeAssist with planning of store layouts and ensure attractiveness of storeHandle customer concerns or complaints in a timely and courteous mannerSupport the Store Manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secureOversee control of inventory by ensuring store donations are retrieved, sorted, and priced appropriatelyProvide direction and support to staff in the absence of Store ManagerParticipate in interviews and hiringProvide orientation and training, give feedback for performance management of staff in compliance with Divisional and Territorial standardsAssist in planning of store sales, promotions, and auctionsPlan staff schedule, staff meetings, and training sessionsSort, price, stock various goodsHealth and SafetyWorks in compliance with OH&S Act and Regulations and abides by The Salvation Army’s health and safety policies and proceduresSupports Store Manager/Corps Officer in ensuring that all staff are aware of emergency procedures and are prepared to implement them immediately as necessaryEnsures the proper procedures are followed in the event of a workplace injury or illness, conducting incident investigations as applicablePerforms other work‑related duties as assigned.Critical Relationship ManagementInternal: Store Manager, Corps Officer(s), volunteers, staff.External:



Community, external vendors.Managerial / Technical ResponsibilitiesReports directly to the Store Manager.Direct reports: None.This position supervises staff members and volunteers in the absence of Store Manager/Corps Officer.Financial and Material ManagementModerate material responsibilitiesRegular responsibility for minor financial matters and for wise use of own resourcesMay be authorized to handle small amounts of cash. Little input to annual budget or revenue projectionsWorking ConditionsThis is a permanent full‑time positionWorking setting is in a storeFlexibility in work schedule is requiredWork schedule will vary from week to week and will include weekdays and/or SaturdaysRequired to stand for long periods with frequent twisting, bending, crouching, and reachingAbility to lift/move on a regular basis up to 29 poundsTravel is required for this position to attend meetings, etc.Education, Experience and QualificationsWillingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilitiesWork in compliance with OH&S Act and Regulations and abides by The Salvation Army’s health and safety policies and proceduresAbility to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretionAlternative combination of education and Experience may be considered.Education, Qualifications and CertificationsCompletion of a formal post‑secondary program or specialized courses in Retail Management or equivalentAlternative combinations of education and experience may be consideredExperience and KnowledgeTwo (2) years of prior related retail store experience, specifically in secondhand merchandise preferredBasic accounting experience is requiredCash handling experience is requiredExperience with cash registers and related processes and procedures, i.E., bank deposits, summary reports, etc.Proficient in Microsoft Office applicationsExperience with specific systems/programs related to The Salvation Army is an assetSkills and CapabilitiesAble to work within a team environment to provide direction, resolve conflict, and ensure appropriate use of donationsExcellent organizational, interpersonal, and communication skills (written and oral)Results driven with superior time management skills and the ability to delegate effectivelyExperience in performing administrative tasksTeam player: ability to work in a compassionate, respectful, and non‑judgmental mannerFamiliarity with cash handling, pricing, sorting procedures, product display and promotion guidelinesCompensationThe target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.AccommodationThe Salvation Army will provide reasonable accommodation upon request. Please [email protected] you have a need for any accommodation and we will be pleased to discuss this with you.#J-18808-Ljbffr

📌 Assistant Store Manager - C$24.5 - C$36.7 An Hour (Toronto)
🏢 The Salvation Army
📍 Toronto