Drive excellence in customer experience as a Commercial Operations Coordinator with Compugen. Located in Richmond Hill, ON, this hybrid role is ideal for those passionate about managing complex customer needs.
Compugen is seeking a skilled Commercial Operations Coordinator to oversee a portfolio of intricate customer accounts. You will be responsible for managing the quote-to-delivery cycle, ensuring all customer expectations are met or exceeded. This role requires collaboration across internal teams and exceptional communication skills to guarantee a seamless procurement experience for clients.
Key Responsibilities:
• Provide accurate quotes using in-depth product knowledge
• Collaborate with Sales Executives to ensure successful order management




• Lead complex deployments while advocating for customer needs
• Manage orders from entry through invoicing
• Prepare and lead product transitions for assigned accounts
Requirements:
• University degree or College Diploma in relevant field
• 2-4 years experience in Inside Sales
• Proven ability to manage multiple projects
• Outstanding communication and problem-solving skills
• Familiarity with SLA and KPI standards
Utilize your customer service expertise, organizational skills, and technical knowledge to enhance customer satisfaction at Compugen.
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📌 Commercial Operations Coordinator at Compugen (Richmond Hill)
🏢 Compugen
📍 Richmond Hill