Job Description What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform laundering Access to our comprehensive benefits and wellness programs, including extended healthcare advantages and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through Life

Works Access toour company-matched

Defined Contribution

Pension Plan(DCPP) Opportunity to develop your talent throughcoaching andour Leadership Mentoring Programs Hourly pay rate of $22.35 to 25.55 What you will be doing: Responsible for the delivery of Guests to their room, luggage,messagesand any other items for delivery within the Hotel Provides a friendly greeting, using guests name and welcome to the property Timely response to special requests Very informativeaboutthe allfacilities, without being asked Knowledgeableregardinglocal area attractions and shopping services Offers to hang garment bag and place luggage on luggage stand or inappropriate area Explains safety and security features of the hotel while rooming the guest Inquiresabout andadditionalneeds that the guest may have Learns guests name and usesfrequently Offers to fill ice bucket Explains the features and functions of the room including ceiling fans and temperature controls.

Gracious acknowledgement of guestsat all times Prompt response for assisting departing guests,



if not within fiveminutesthen guest is notified of time.

Converse with guest while rooming anddepartingguests Upon check out, offers to have valet car brought to entrance orassistwith other transportation Takes responsibility for guest inquiries and problems Performsshoe shineduties when needed Performspick upand delivery of guest luggage etc. to and from off-site area Records all deliveries and storage of items efficiently and accurately Unload luggage from tour busses and transport to guest rooms Ensures that the security of the hotel ismaintainedthrough participation in the Emergency response procedures and ensure only registered guests and patrons use the Reception Lobby Delivers overnight menu requests to guest rooms Other duties as assigned Qualifications Your experience and skills include: A minimum of one (1) year of recent experience (in the last 5 years)as a Porter or Doorperson, or in a position demanding a luxury standard of constant guest/customer service.

Individuals pursuing or having completed a post-secondary education in Hospitality require a minimum of four (4)months''of recent experience asstatedabove. A valid BC Class 5 drivers license (must provide a drivers abstract reflecting a history of responsible driving) Comprehensive and current knowledge of local attractions, events,restaurantsand transportation information Impeccable grooming and presentation Additional Information Physical Aspects of Position (include but are not limited to):



The position of Porter is physically demanding and has a direct impact on the security of our employees and guests.

The successful applicant must be physically capable of performing repetitive work, as well as lifting and carrying heavy loads (average 50lbs).

The successful applicant must be comfortable working the majority of the time outdoors in all elements.

Visa Requirements: Must be legally eligible to work in Canada.

The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canadas Castle on the Coast.

The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia.

This is the best of all worlds where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs.

This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic.

Come join our wonderful team of hospitality experts! Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader.

We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow''s hospitality.

Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

📌 Night Bellperson Part-time (Victoria)
🏢 FAIRMONT
📍 Victoria