To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis.

“This position is listed as “Onsite”; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:0-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location”.

Responsibilities:

Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing

Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)

The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

Perform quality assurance and testing activities for various types of testing such as but not limited to system testing, Web-based UI testing, integration testing for both systems and applications, functional and non functional testing, regression testing, unit testing, post-release / post-implementation testing, load testing, smoke, performance testing and accessibility & AODA testing

Create testing artifacts(e.g. test plan, test cases, test data, test results, defects with detail info and screenshots, test reports/matrix) and managing testing life cycles in Azure DevOps

Create/prepare test data to cover all scenarios for a given test case with wide range of existing data based on business scenarios

Perform data analysis and data validation for end-to-end ETL processing testing; including but not limited to data completeness, data accuracy, data integrity for all possible sample records, data redundancy, data format, functional scenarios, and integration workflows

Perform a complete data comparison between source and target by writing program/sql or using tools

Communicate test results regularly through automated reports that summarize test completion and defects found

Provide testing and defect status updates in daily scrum stand-ups, team meetings as required

Supports clients with user acceptance testing (UAT) activities

Actively Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings

Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle

Investigates problems/defects, works with developers and BA to find root causes and resolution solutions

Other tasks as required by client to contribute the success delivery of the project

Provide daily report confirming status of assigned tasks

Complete work and achieve milestones within the assigned deadlines

Comply with the Ontario Government I⁢ Directive, standards, operational policy, security procedures and practices, and other applicable Guidelines, Standards and Procedures





Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines;

General Skills
Experience in planning, organizing and implementing testing efforts at the specified experience level Knowledge of structured methodologies for the development, design, implementation and maintenance of applications Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases Knowledge and experience in the use of automated test tools and version control systems on one or more platforms Experience executing functional tests, non-functional tests and systems level integration tests Experience supporting user acceptance testing and participating in UAT activities Experience with quality assurance principles, practices, tools and structured methodologies Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc. Knowledge and experience in all phases of the Systems Development Life Cycle Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines Knowledge of one or more automated testing tools

Desirable Skills
Knowledge and experience in at least one programming language Experience in the use of information retrieval packages Knowledge and understanding of testing methods in an object-oriented environment Knowledge and understanding of Information Management principles, concepts, policies and practices. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Experience planning and organizing testing efforts for both large and small systems Experience coding automated test scripts to produce sets of automated test cases Experience testing Commercial Off-the Shelf Applications (COTS). Experience in DevOPs methodology is an asset Experience on data analysis and data verification for testing ETL, PoweBI products, web-based applications Experience in testing COTS CRM type of solution, e.g., Ms Dynamics. Experience identifying and documenting bugs and quality issues in development, service or business processes. Experience installing applications and databases relevant to automation Experience collaborating with stakeholders to understand how automation can improve workflow and creating documentation Experience gathering and documenting requirements from end-users to develop the best automation solutions

Knowledge Transfer

Documentation and facilitation of knowledge transfer artefacts and sessions

Knowledge transfer to client staff in a format specified by the Client to the designated Client staff

Working Hours




This position is listed as “Onsite”; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location. Resources need to be reachable in person or through OPS team collaboration tools (e.g. Microsoft Teams) during the OPS normal business working hours. If required by Clients, the Vendor must provide Services outside of these normal working hours and on non-Business Day. The Vendor will not be entitled to charge overtime or more than the Fixed Price or Per Diem Rate as set out in the applicable SOW as a result of providing Services outside of normal working hours or on a non-Business Day.

Experience Requirements

Manual Testing & QA Skills& Experience – 65%

3+ years of hands on experience of Microsoft Dynamics CRM solution testing experience

8+ years experience developing testing strategies / plans, comprehensive test cases, scenarios/scripts for manual testing

8+ years experience prepares and create test data that covers all the test scenarios

8+ years experience testing non-functional requirements (e.g. fail-over, component response times, data integrity, security)

8+ years web-based system testing and QA experience for following type of testing but not limited to:

Integration testing for both system and applications

Unit testing

Regression testing

Functional testing

Accessibility testing

Non-functional testing

Web-based applications

Smoke testing

Performance and stress testing

BI & Dashboard & ETL testing Skills & Experience – 25%

5+ years of hands on experience of BI product and end to end ETL testing experience

3+ years of hands on experience on data analysis, date validation, data comparation for data completeness, data accuracy, functional scenarios, and integration workflows for BI product between source and target

Demonstrated knowledge and skills of testing methods for end to end ETL processing and BI product

Agile Delivery and General Skills – 10%

Experience with agile methodology and Azure DevOps tools for testing artefacts and testing life cycle management

Experience with the software development life cycle (SDLC) and Agile methodology

Excellent analytical, problem solving and decision-making skills

Excellent communication skills, both written and verbal

Excellent skills to collaborate with team and understanding requirement precisely

Excellent meeting facilitation skills to gather requirements

Experience reporting progress on deliverables to team, deliveries in strict timeline, and team players

Valuable research skills and quick learner

Supplier Comments
Closing Date/Time: 2026-08-10, 12:00 p.m.

Max submission: 1 (one)

5 days onsite

Must Have:

3+ years of hands on experience of Microsoft Dynamics CRM solution testing experience

5+ years of hands on experience of BI product and end to end ETL testing experience

8+ years web-based system testing and QA experience for following type of testing but not limited to:

Integration testing for both system and applications

Unit testing

Regression testing

Functional testing

Accessibility testing

Non-functional testing

Web-based applications

Smoke testing

Performance and stress testing

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📌 Systems Testing/QA SpecialistLand & Resources Cluster (Ontario)
🏢 Softline™ Technology
📍 Ontario