Drive excellence in client service as the Personal Lines Team Lead at Armour Insurance in Edmonton, Alberta. You'll lead a dedicated team, mentor Account Managers, and optimize workflows effectively.

At Armour, a part of BrokerLink, we're looking for a Personal Lines Team Lead to manage a team of Account Managers. This role includes providing guidance, coaching, and ensuring high-quality client service. Your expertise will support process improvements and enhance team performance through effective feedback and staff development.

Key Responsibilities:
• Lead Personal Lines Account Managers effectively
• Coach and mentor team on business issues
• Analyze and improve workflows and procedures
• Monitor service levels and provide feedback
• Assist in staff selection and performance evaluations

Requirements:
• Level 2 Alberta Insurance License mandatory
• 5 years’ experience in an Insurance Brokerage
• Leadership experience in performance management
• Familiarity with Applied Systems (Epic)
• Additional insurance licenses are beneficial

Utilize your leadership skills and insurance knowledge in a energetic team at Armour Insurance in Edmonton.
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📌 Personal Lines Team Lead at Armour (Alberta)
🏢 Force Inspection Services
📍 Alberta