Job Description
What is the opportunity?
The RBC Dominion Securities Management team located in Edmonton is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?

Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.

Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.

Ensure compliance and internal control requirements are met.

Help facilitate branch and bank partnering events

Branch technology access, setup, and troubleshooting.

Support and back up for branch operations and branch technology specialist

What do you need to succeed?
Must-have

Meticulous attention to detail and excellent time management skills

Exceptional written and verbal communication skills in English

A professional approach to all situations to create a positive working setting

Ability to complete duties independently seeking out own answers and solutions

Strong organizational skills with the capacity to juggle competing priorities

Proactive in acquiring new skills and adapting to procedural changes

Nice-to-have

Canadian Investment Regulatory Exam, CIRE or are already licensed as an Investment Representative

Knowledge of RBC Dominion Securities' systems and procedures, an asset

Experience in the securities industry is an asset

What's in it for you?




We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Job Skills

Conflict Management

Customer Service

Customer Service Administration

Customer Service Management

Interpersonal Relationship Management

Online Customer Support

Oral Communications

Problem Management

Service Request Management

Time Management

Additional Job Details
Address: 10111 104 AVE NW:EDMONTON

City: Edmonton

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-26

Application Deadline: 2026-08-20

Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Assistant Branch Operations Manager (Alberta)
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📍 Alberta