Det'on Cho Kavanaugh LP is wholly owned by Det'on Cho Management LP and the Yellowknives Dene First Nation. For over 55 years, Det'on Cho Kavanaugh has been the leading provider of waste management services and waste solutions in Yellowknife, NT. We foster a positive and supportive workplace culture centred on growth, teamwork, and employee well-being.
JOB OVERVIEW Under the direct supervision of the General Manager, you are responsible for maintaining a high-quality level of service for all office staff. This includes but is not limited to, ensuring dispatching is completed accurately and timely, bookkeeping records are accurate and timely, billing is done in a timely fashion, regular collections are completed, and accounts payable are completed on a regular basis.
What You’ll Do Ensure completion of all Accounts Receivable (AR) billing out of routing software within (5) five business days following month-end
Ensure invoicing is completed by the 15 th of the following month and complete Accounts Payable (AP) processing on an ongoing basis.
Manage continual collection efforts for both NetSuite and AMCS accounts.
Keep all transactions updated within the routing program to ensure the accuracy of AR.
Reconcile accounts between routing software and NetSuite and AMCS monthly as directed by the Controller.
Prepare Vendor EFT runs twice a month, ensuring all invoices to be paid are match reports.
Assist the dispatch clerk when dealing with customers & residents, directly addressing inquiries and concerns.
Review financial accounts as identified by the General Manager and/or Controller with the General Manager and/or Controller
Assist the dispatch clerk when dealing with customers & residents directly addressing inquires and concerns
Review all concerns with the General Manager, ensuring they are always aware of potential service issues.
Under your direction,



ensure all routes for all trucks are managed and kept current.
Communicate with General Manager, Operations Manager/or Operations Supervisor and Dispatch Clerk to ensure all daily work is completed.
When required, notify General Manager, Operations Manager/or Operations Supervisor of repairs required on equipment.
Understand the operation of tablets, assist in troubleshooting, and provide driver training.
Understand and utilize routing software/ hardware.
As and when required, assist with managing maintenance software, which may include data entry.
As and when required, support dispatch/admin clerk to ensure daily office tasks are being completed
Troubleshooting dispatch software issues
What You Bring Minimum of 2-3 years of Office Supervisor/Manager experience
Position requires a high level of initiative and a positive attitude
Must possess a valid class 5 driver's license with reliable transportation
Excellent computer skills, M.S. Office suite and proficient data entry skills
Knowledge of and communication through two-way radio
Must be able to pay attention to detail and follow both oral and written instructions.
Bookkeeping experience is an asset
Experience with dispatching is an asset
Good physical condition, as some lifting may be required.
First Aid training
WHIMIS certification. Training will be provided if not already possessed
What We Offer In addition to a market-competitive salary and a great work environment, Det'on Cho Kavanaugh LP also offers a generous benefits package, including:
Extended health, dental, vision, and prescription drug coverage
Employee Assistance Program & Health and Wellness Program
Group Life Insurance and Employee Accidental Death & Dismemberment coverage
Defined Benefit Pension Plan (matched and mandatory)
Retirement Savings Plan and Tax-Free Savings Account (TFSA) optional
Vacation, Personal, and Sick Leave
Career Development and Training Programs

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📌 Office Manager (Northwest Territories)
🏢 Det
📍 Northwest Territories