Elevate your IT career as an Advanced IT Support Engineer (L2) with ValueMomentum. This role focuses on resolving complex technical issues while supporting Microsoft 365 and device management.

ValueMomentum is seeking an experienced IT Support Engineer to provide advanced technical assistance. In this L2 role, you will tackle complex endpoint issues, administer Active Directory and Entra ID, and manage device policies using Intune. Collaborating with engineering teams, you'll also engage in root cause analysis for recurring issues and assist with security compliance activities.

Key Responsibilities:
• Resolve complex endpoint and Microsoft 365 issues
• Administer Active Directory and Entra ID effectively




• Manage device policies through Intune solutions
• Perform root cause analysis for ongoing technical problems
• Assist in security patching and compliance activities

Requirements:
• Minimum 6 years of IT support experience
• Proficiency in Active Directory and Entra ID
• Robust analytical thinking skills
• Collaboration experience with engineering teams
• Microsoft certifications preferred

Become a crucial part of ValueMomentum’s mission in enhancing stakeholder value through technical excellence.
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📌 Advanced IT Support Engineer at ValueMomentum (Ontario)
🏢 ValueMomentum
📍 Ontario