The Quality Assurance Manager is responsible for leading and maintaining the company's Quality Assurance, Food Safety, and Sanitation programs to ensure products are manufactured safely, consistently, and in compliance with customer requirements, regulatory standards, and company policies.
This role provides leadership and direction to the Quality Control and Sanitation teams while working closely with Production, Maintenance, and Management to identify risks, improve processes, and maintain the highest standards of food safety, sanitation, and product quality
The Quality Control Manager plays a key role in ensuring compliance with Good Manufacturing Practices (GMP), HACCP principles, sanitation standards, customer specifications, and applicable food safety regulations
Key Responsibilities Quality, Food Safety & Sanitation Management Lead, maintain, and continuously improve the company's Quality Control, Food Safety, and Sanitation programs
Ensure compliance with GMP, HACCP, allergen control, sanitation, traceability, environmental monitoring, and food safety requirements
Develop, implement, and monitor sanitation procedures, sanitation schedules, and sanitation verification programs
Ensure all production equipment, processing areas, utensils, and facilities are cleaned and sanitized according to company standards
Monitor sanitation effectiveness through inspections, environmental monitoring, ATP testing (where applicable), and pre-operational inspections
Establish, review, and update quality and sanitation procedures, policies, and documentation
Maintain accurate quality records, sanitation records, inspections, and reports
Support internal, customer, regulatory, and third-party food safety audits
Production Quality Oversight Perform regular inspections of production areas, equipment, ingredients, packaging, finished products, and sanitation activities
Monitor Critical Control Points (CCPs), quality checkpoints, and sanitation verification activities throughout the manufacturing process
Investigate quality issues, sanitation deficiencies, customer complaints,



and product deviations
Lead root cause investigations and implement Corrective and Preventive Actions (CAPA)
Work closely with Production and Maintenance to resolve quality and sanitation concerns while maintaining operational efficiency
Ensure non-conforming products are properly identified, controlled, investigated, and dispositioned
Lead, supervise, coach, and develop the Sanitation team
Develop sanitation schedules that support production requirements while maintaining food safety standards
Verify completion of sanitation tasks and documentation
Ensure sanitation chemicals are used, stored, and handled safely
Coordinate deep cleaning activities and preventative sanitation programs
Ensure compliance with all sanitation Standard Operating Procedures (SSOPs)
Monitor pest control activities in collaboration with approved service providers
Drive continuous improvement in sanitation effectiveness and operational efficiencies
Lead, coach, and develop Quality Control and Sanitation employees
Provide training and guidance on GMP, HACCP, sanitation procedures, food safety requirements, allergen control, and company policies
Schedule staffing coverage to support production requirements
Promote accountability, teamwork, employee engagement, and continuous improvement
Conduct probationary reviews, performance evaluations, coaching sessions, and disciplinary discussions where required
Ensure all mandatory training and annual certifications are completed
Documentation & Compliance Maintain quality documentation including inspection reports, sanitation records, production records, corrective actions, environmental monitoring results, and audit documentation




Ensure product specifications, sanitation procedures, and quality standards remain current and effectively communicated
Review quality and sanitation data to identify trends, recurring issues, and opportunities for improvement
Ensure ongoing compliance with CFIA requirements, customer expectations, regulatory requirements, and food safety standards
Identify opportunities to improve product quality, sanitation effectiveness, food safety systems, operational efficiencies, and waste reduction.
Participate in cross-functional continuous improvement initiatives
Recommend improvements to equipment, sanitation processes, quality systems, and food safety programs
Support investigations related to customer complaints, product quality concerns, sanitation issues, and food safety incidents.
Qualifications & Experience Minimum 5 years of Quality Assurance and/or Food Safety leadership experience within a food manufacturing environment.
Previous experience in bakery manufacturing or food processing is strongly preferred.
Experience leading both Quality Control and Sanitation teams is considered a strong asset
Robust knowledge of GMP, HACCP, allergen control, sanitation programs, environmental monitoring, and food safety systems.
Experience supporting customer, regulatory, CFIA, and third-party food safety audits.
Strong leadership, coaching, and employee development experience.
Excellent analytical, investigation, and problem-solving skills.
Strong organizational and communication abilities.
Ability to prioritize multiple responsibilities in a fast-paced manufacturing environment.
Education & Certifications Post-secondary education in Food Science, Food Safety, Microbiology, Quality Assurance, or a related field preferred.
HACCP Certification required.
Food Safety Certification required.
SQF Practitioner, BRCGS, or equivalent food safety certification is considered an asset.
Internal Auditor certification is considered an asset.

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📌 Quality Assurance Manager (Ontario)
🏢 CT Bakery
📍 Ontario