Drive continuous improvement initiatives at CBC/Radio-Canada as a Senior Continuous Improvement Analyst in a hybrid work workplace. You'll lead business process management, focusing on operational efficiency and user experience.

In this permanent role, you will manage Continuous Improvement (CI) and Business Process Management (BPM) initiatives within People & Culture. Collaborating with stakeholders, you'll define improvement scopes and analyze operational data to identify opportunities. This role focuses on practical delivery, moving initiatives through discovery and into implementation with a commitment to enhancing service effectiveness.

Key Responsibilities:
• Lead CI and BPM initiatives from start to finish




• Define project scopes through stakeholder collaboration
• Analyze performance using operational data
• Facilitate workshops to validate findings and build consensus
• Design improved business processes using BPMN 2.0

Requirements:
• Bachelor's degree in related field
• Lean Six Sigma Green Belt certification
• 5 to 7 years of experience in improvement roles
• Strong capabilities in process analysis
• Bilingualism in English and French required

Leverage your CI expertise to elevate business processes at CBC/Radio-Canada.
#J-18808-Ljbffr

📌 Senior Continuous Improvement Analyst at CBC (Quebec City)
🏢 CBC / Radio-Canada
📍 Quebec City