Elevate user safety with Match Group as a Global Operations Specialist. Support trust and safety across well-known dating apps while thriving in a agile environment.

Join our Global Operations team within Trust and Safety to mitigate member escalations and enhance user experience. In this role, you'll address sensitive content, investigate bugs, and ensure adherence to community guidelines across platforms such as Tinder and OkCupid. Leveraging your analytical skills, you will resolve complex issues effectively.

Key Responsibilities:
• Protect ecosystem and enforce Terms of Service
• Investigate and resolve sensitive escalations in real-time
• Collaborate with Engineering to resolve app issues
• Collect and analyze user feedback on new features
• Address and manage sensitive content issues effectively

Requirements:
• Bachelor’s degree or equivalent experience
• 1+ years in a similar operations role
• Familiarity with Zendesk systems
• Strong analytical and communication skills
• Proven ability to multitask under pressure

Drive safety and innovation across Match Group's platforms as a key team member.
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📌 Global Operations Specialist at Match Group (British Columbia)
🏢 Matchgroup
📍 British Columbia