Were looking for afull-time Client Success Coachto join our fast-growing team at Richard Yus online education company.

Our mission is simple:help everyday people launch impactful online digital arbitrage businessesthat transform livesstarting with their own.

If youre someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in peoples lives, keep reading.

About Us: Richard Yu is an online business coach with: 100K+ subscribers on You

Tube youtube.com/richardyu1 A growing personal brand on Instagram instagram.com/richardyuzee Our company is fast-paced, and rooted in service.

Were building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

About The Role: This is aremote, full-timeposition.

You must be available during8AM5PM EST, Monday to Friday.

On average, youll workup to 9 hours per day, and some days will require a little more effort of 10 hours.

You must currently live in

North America, Europe, or South Africa, and speak fluent, accent-neutral English.

Clear communication is non-negotiable, were in the coaching business.

Requirements Here are the requirements: You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we''re super open minded) You will be conducting new onboarding calls daily to welcome in new students.

You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed.

You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community.





Weekly group coaching calls answering client questions Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions Help innovate our products by creating and producing current video trainings/worksheets to deliver a world-class experience.

Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs.

Should be proficient or at least knowledgeable about our tech stack (Loom, Active

Campaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.

Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.

You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential.

You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs WHO THIS IS FOR: A coach or mentor at heartyou love helping people Clear, professional communicator (spoken and written English) Experienced with organic marketing on Instagram/Facebook/Tik

Tok (creating reels, organic posts, to generate organic leads) Sales background Able to handle fast-paced environments, multiple clients, and changing priorities Willing to grow with us long-term (3+ years)this isnt a side hustle Open to feedback and constructive coaching (well train you, but we expect growth) Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etcor willing to learn fast WHO THIS IS NOT FOR: You have another full-time job or multiple freelance clients You struggle with structure, deadlines, or fast execution You dislike being challenged to improve daily Benefits Expected Earnings (Rev share on book of business): $10,000$15,000+ USD/month (depending on experience) Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

📌 Client Success Coach (CSM) (Toronto)
🏢 Impact Clients
📍 Toronto