Tangerine seeks a Senior Analyst to enhance AI Enablement and channel performance in a agile banking environment. Apply your analytical skills to improve client self-serve experiences and drive impactful insights.

As part of the Operations Strategy & Enablement / Digital Channels team, you will support critical AI initiatives, analyze program performance, and manage stakeholder relationships. This role requires 3-5 years of experience in analytics, with a focus on AI capabilities and performance reporting to ensure effective decision-making.

Key Responsibilities:
• Champion customer-focused culture for enhanced client relationships
• Gather requirements to support AI Enablement roadmap




• Analyze performance metrics and provide actionable insights
• Conduct ongoing monitoring of AI-enabled channels
• Prepare concise stakeholder communications and presentations

Requirements:
• Degree in Business, Analytics, or related discipline
• 3-5 years in analytics or digital roles
• Strong data analysis and problem-solving skills
• Experience with AI-powered tools and reporting
• Excellent written and verbal communication abilities

Bring your analytical prowess to redefine banking at Tangerine!
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📌 Senior Analyst for AI and Channels (Ontario)
🏢 Tangerine Bank
📍 Ontario