Provide exceptional technical support as an IT Help Desk Specialist at Abbotsford Canucks. Engage with users on Microsoft and Apple platforms to troubleshoot and resolve issues promptly.

This role falls under the Information Technology department, reporting to the Director of Technology & Cyber Security. You will deliver first and second-level support, managing technical problems and utilizing the Technology Ticket Management System. The ideal candidate has strong problem-solving skills and a desire to thrive in collaborative environments, enhancing user experience across our technical platforms.

Key Responsibilities:
• Provide first and second-level support for hardware & software issues
• Record and track end-user technical problems using ticketing system




• Assist in documenting technical service policies for users
• Develop training materials and provide user training
• Support off-site locations for AG Group businesses

Requirements:
• University degree or diploma in technical field
• 1-2 years' experience in IT support role
• Proficient with Microsoft Ecosystem including Office/O365
• Strong skills in Apple MacOS and iOS
• Valid driver's license and ability to work flexible schedule

Support Abbotsford Canucks' IT operations with your expertise and customer service skills.
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📌 IT Help Desk Specialist with Abbotsford Canucks (British Columbia)
🏢 Sports Careers
📍 British Columbia