Vertex is currently accepting applications for one full time, permanent Dispatcher in Whitecourt, AB. The successful candidate must have experience dispatching fleet to various clients on a day to day basis. Responsibilities include exceptional communication with employees and clients, creating employee and truck schedules, troubleshooting equipment and provide solutions to clients' needs.

Candidate Qualifications

Minimum of two years’ relevant dispatching trucks & employees within one or more of the following industries: oil & gas, pipeline, power transmission, mining, construction and municipal

Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S; standards

Valid H2S Alive, First Aid, CSO and Construction Safety Training System (CSTS)

Valid Class 5 driver’s license (clean 5-year abstract) Class 1 license preferred and considered an asset

Must successfully complete a pre-employment drug and alcohol testing

Excellent written, verbal, and interpersonal communication skills an asset

Advanced computer skills including proficiency within Microsoft Office Suite

Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines





Superior customer service and communication skills (written and verbal)

Ability to manage a high volume and fast paced workload

Must be able to make decisions calmly and efficiently in high stress environments

Must be detail oriented and highly organized

Responsibilities

Setting of schedules for trucks and employees (drivers)

Communicate efficiently and effectively with drivers regarding all transport matters

Trouble shoot equipment problems and provide solutions to customers

Provide customer service to clients

Review and approve work tickets, driver logs, time sheets and requested days off

Monitor calls and emails regularly

Provide support and expert opinion to drivers and management as needed

Other duties as required by your supervisor and or manager

Location

This position will be based out of Whitecourt, AB.

Additional Information

Compensation is commensurate with education and experience

Excellent health and dental benefit package

Versatile company culture that is ever expanding and growing

We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*

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📌 Dispatcher (Alberta)
🏢 Vertex Resource Group
📍 Alberta