Support Centre Mississauga
Mississauga, Ontario
This posting is for an existing vacancy within our team.

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one ofthe top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare .

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

As a Business Analyst , you will combine analytical thinking, stakeholder partnership, and product expertise to transform business needs into effective technology solutions. You will uncover insights, translate them into concise and actionable recommendations, and support informed product decisions. Partnering closely with analysts, developers, and leaders at all levels, you will contribute throughout the product development lifecycle to deliver meaningful business outcomes and exceptional client experiences.

What will you be doing?

Provide customer, business, and product insights to data professionals, engineers, and developers responsible for designing, building, and maintaining goeasy's lending platforms and technology solutions.

Serve as a trusted advisor and advocate for lending systems, promoting best practices,



product knowledge, and standardized methodologies across the organization.

Lead discovery and solution exploration activities to gain a deep understanding of business objectives, operational processes, and customer needs.

Partner with stakeholders to identify, analyze, and document business requirements, translating opportunities into well-defined epics, features, and user stories.

Apply structured problem-solving techniques, including customer journey mapping, design thinking, and business process analysis, to identify opportunities and drive meaningful business outcomes.

Develop and maintain testing frameworks, test scenarios, and test cases to support both manual and automated testing activities.

Establish, maintain, and govern repositories of business and product knowledge artifacts, ensuring information is organized, accessible, and up to date.

What experience do you have?

Highly team-oriented and comfortable building and growing relationships across a broad set of customers and cross functional teams.

Possess strong analytical, communication, and problem-solving skills. Communicate topics, both technical and business to the appropriate audience.

Ability to work in an Agile team, applying Agile tools.

Experience with Salesforce CRM or similar.

IIBA, similar Certification or demonstrated experience.

A passion for customer experience, problem-solving and critical thinking.

An understanding of UI/UX, and web technologies.

Strong self-management, self-pacing, and organizational skills necessary.

Experience working in the financial sectoran asset, but not required.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.

This posting is for an existing vacancy within our team.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees,



each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:

RRSP matching and Employee Share Purchase Plan programs.

Annual bonus that rewards your hard work and dedication.

Employee discounts on furniture, electronics, and appliances.

MAT & PAT leave top-up.

Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

Enjoy company-paid volunteer days to give back to the community.

Access 24/7 healthcare with Virtual Doctor Appointments.

Personalize your benefits with a flexible modular benefits package.

Stay fit and energized with exclusive access to our on-site private gym at our head office.

Fuel your growth with the Tuition Assistance Program.

Double the impact of your generosity with Company Matched Charitable Donations.

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.

Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment :

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

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📌 Business Analyst (Ontario)
🏢 goeasy
📍 Ontario