Administrative Assistant need for a music lessons school.

MUST have experience in playing at least one musical instrument

We are a music lessons school that also sells and rents instruments, and we're hiring a detail orientated Administrative Assistant for a long-term role. Our front desk is the heartbeat of the business — you'll be the first voice and face our families experience.

This is a long-term position with real opportunities to grow. We're looking for someone ready to invest in learning our business deeply — and willing to stay long-term.

What you'll do:

- Respond to 30–50+ inquiry emails, texts, and follow-ups per shift (touch typing required)
- Track every prospect from first inquiry through to enrollment
- Build and maintain weekly instructor attendance sheets
- Track student class cancellations and make-up lessons
- Track instructor class cancellations and make-ups so instructors are paid correctly
- Process instrument sales and rental paperwork
- Attend to walk-ins
- Follow our Standard Operating Procedures exactly as written





Required qualifications::

- MUST have experience in playing at least one instrument
- Touch typist using all ten fingers, 50+ WPM with high accuracy (we will test this in the interview)
- Detail-obsessed
- Calm under pressure when the phone, a walk-in parent, and an incoming text all hit at once
- Friendly and genuinely energized by being around people
- Excellent attendance record
- Comfortable with software, spreadsheets, and learning current platforms
- Looking for a long-term home

Bonus Qualifications:

- Familiarity with musical instruments (additional training is provided)
- Background in customer service, retail, or front-desk roles

Schedule:

- Part time to start, 2-3 days per week
- FT starting August 18th. Tuesday - Friday 1pm-9pm and Saturday 9am-5:30pm

This is a regular ongoing schedule — please only apply if these hours fit your schedule.

📌 Administrative Assistant (Winnipeg)
🏢 Groove Academy - School of Music
📍 Winnipeg