Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

The base salary will be $63,730 - $90,820 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

Please note, this is a 10-month temporary full-time contract opportunity covering a leave of absence.

Secondments are Welcome

Click here for more details on secondment opportunities.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Mary J. Wright Child and Youth Development Clinic (MJW-CYDC) is a university-community clinic that provides high-quality and affordable psychological consultation, assessment, treatment services to children and youth from three to 18 years of age. The MJW-CYDC is hosted by the Faculty of Education at Western University.

Responsibilities

The Administrative Officer will facilitate the administrative, human resources and financial functions and processes to ensure smooth and efficient coordination of operations within the Mary J Wright -Child and Youth Development Clinic (MJW-CYDC). The role will provide guidance and support related to clinic processes and regarding various administrative functions, ensuring compliance with relevant legislation and Western's policies and procedures. The role will participate in the development of administrative processes within the MJW-CYDC, and will implement and monitor processes, identifying opportunities to support continuous improvement and the use of best practices.



The Administrative Officer will ensure a welcoming and professional environment, and the delivery of courteous and efficient service to Faculty, Researchers, students, clients and other visitors and stakeholders. The role will be a first point of contact and assist in the resolution of issues, respond to a variety of inquiries, and monitor and manage physical and financial resources and supplies.

Qualifications

Education:

- Undergraduate Degree in Business Management/Administration
- Completion or working towards Chartered Professional Accountant Designation and/or Certified Human Resources Professional

Experience:
- 5 years of experience in the following:
- Administrative, human resources and financial experience in a complex office environment; experience overseeing staff
- Experience in a clinic, medical office, dental office or similar environment

Knowledge, Skills & Abilities:
- Knowledge of general office procedures and best practices for assessing, developing and implementing new business processes and procedures
- Familiarity with financial budgeting and financial principles and with Human Resources principles and practices
- Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
- Verbal communication skills to translate information into easily understood terms, summarize information, and provide a rationale for action
- Ability to work in a manner that models best practices in confidentiality standards
- Ability and willingness to employ a consultative and cooperative approach to addressing issues and making decisions




- Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
- Detail-oriented with an ability to function and process information with high levels of accuracy and complete detailed analytics and reports
- A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
- Ability to work in a fast-paced environment, meet tight deadlines and adapt to changing priorities
- Intermediate computer skills in Microsoft Office Suite with the ability to learn new software; expertise with client relationship management software
- Influential interpersonal skills that build positive and strong relationships at all levels of the organization
- Problem solving skills with a sense of urgency in resolving issues and getting tasks completed
- Ability to work independently and effectively as a member of the team to achieve department goals

Background Checks

Please note, successful applicants may be required to produce a current Police Vulnerable Sector Check from a police service prior to commencing employment.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Administrative Officer (London)
🏢 Western University
📍 London