Voyago is hiring a Full Time Benefits & Disability Administrator based in London, Ontario to fill an upcoming vacancy.

Your Role Reporting to the HR Operations Manager, the Benefit & Disability Administrator will be responsible for overseeing the employee benefit lifecycle and facilitation of the leave and disability processes. T

This is an on-site position based in our London office.

Key Responsibilities

You will collaborate directly with employees, leaders, payroll, HR, and external partners to ensure programs are administered accurately, confidentially, and in compliance with applicable legislation, collective agreements, and organizational policies. You will be responsible for benefit enrollment, eligibility maintenance and billing reconciliation for all employees, as well as facilitating our leave management processes with care and compassion.

Benefit Administration

Lead full group benefit administration of current and existing employees including overseeing employee eligibility and compliance with the Group Benefit and Retirement plan requirements

Liaise with Service Providers and Insurance Broker(s) regarding the administration of group benefits

Follow up with leaders and employees regarding enrollment and other matters pertaining to the Group Benefit Plan

Maintain and update employee records and benefits files

Collaborate with payroll and ensure that benefit premiums are processed accurately and in a timely manner

Review and reconcile monthly invoices and collect owing arrears from applicable employees

Prepare regular audits and reports to support the effective and accurate application of benefit programs

Leave of Absence Maintenance and Tracking:

Maintain records for employees on various leaves of absence and accommodation plans,



coordinate and identify documentation requirements in accordance with legislation and industry best practices

Develop and distribute letters to employees confirming leave details, ongoing documentation obligations, entitlements while on leave, and payments for arrears where applicable

Liaise with leaders, employees, and HR team regarding leave progress

Oversee non-occupational return-to-work plans and accommodation programs Prepare regular quality reviews and reports to support the effective, consistent and accurate management of leaves The Salary range for this role is $ 52,000 to $60,000, Schedule will be daytime hours, Monday to Friday, 40 hours per week.

The ideal candidate will posses the following qualifications that include, but are not limited to, the following:

Knowledge & Skill Requirements:

You have a post-secondary education in Business Administration, Human Resources, or another relevant field

You have or are willing to obtain the Certified Employee Benefit Specialist designation

You bring knowledge of relevant Canadian legislation and Provincial Employment Standards You have 3+ years of relevant prior experience

You have in-depth knowledge of Benefit Administration best practices





You are experienced in leave management and accommodation programs You have experience with payroll or HRIS You bring intermediate knowledge of MS Office Suite

You can function effectively within a team and collaborate well with colleagues, staff, and managers

You can maintain discretion with confidential and sensitive information You have superior communication and interpersonal skills You can provide a Clean Criminal record search

You can function effectively in a fast-paced, deadline driven environment m Player The Perks

We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program and a great company perks program.

We are an Award-Winning company and certified Great Place To Work As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider

We focus on innovation and sustainable environmental initiatives

We support the development, work-life balance, and well-being of our employees

We build a supportive corporate culture that encourages diversity and enables our people to flourish.

We enable our employees to have a positive social impact by deploying sustainable mobility solutions.

We offer our employees opportunities to build their own experience within a local, global Group.

Sounds like you? Apply today! Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview. We thank all applicants however only those under consideration will be contacted.

📌 Benefits & Disability Coordinator - London
🏢 Voyago
📍 London