Equitable is hiring a Bilingual Client Care Representative for Group Advantages (English/French) in Alberta, Canada. The role is fully remote with occasional in-person requirements at Waterloo, ON or other locations as needed.
You will handle health and dental inquiries, resolve issues, and collaborate with Fraud Investigations to flag suspicious activity. Successful candidates will be fluent in English and French, have prior phone-based client care experience, and bring insurance knowledge.