Enhance merchant satisfaction as a Bilingual Client Success Specialist with Financeit, focusing on training partners and resolving loan issues primarily in the Quebec market. This dynamic role demands expertise in customer support and sales, as you will train new merchants on the Financeit platform and ensure they quickly ramp up their transactions. With a strong focus on multi-tasking and communication, your goal is to guarantee a seamless transition for merchants from approval to active users.
Key Responsibilities:
- Facilitate positive merchant experience after approval
- Train businesses on financing tools and monthly payments
- Help new partners achieve consistent sales volume
- Coordinate and schedule training sessions effectively
- Report daily and weekly sales activities accurately Requirements:
- Over 2 years in sales or customer service
- Fluency in English and French is essential
- Relevant experience in B2B, SaaS, or financial services
- Robust skills in Salesforce or CRM software
- Excellent organizational and multitasking abilities Utilize your bilingual communication and customer service skills to empower merchants at Financeit.
📌 Bilingual Client Success Specialist at Financeit (Toronto)
🏢 Financeit
📍 Toronto
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