Advance your career as a Bilingual Customer Care Specialist at Dayuse in Montreal. This pivotal role combines customer support excellence with evening and weekend shift flexibility in a dynamic workplace. At Dayuse, you will be the voice of our global brand, engaging with guests in both English and French.

Candidates should possess at least one year in a customer-facing role within hospitality or luxury retail, thriving in high-pressure situations. You will be essential in providing unparalleled service to our customers and enhancing their experience. Key Responsibilities:

- Manage guest inquiries and reservation modifications
- Resolve customer feedback and complex issues
- Maintain a 100% response rate for inquiries
- Collaborate with departments to improve services Requirements:
- Bilingual in English and French (written and spoken)
- 1+ years in hospitality or customer care field
- Excellent communication and problem-solving skills
- Familiarity with North American service culture Deliver exceptional support and enhance customer loyalty as part of the Dayuse team in Montreal.

📌 Bilingual Customer Care Specialist Montreal
🏢 Day Use
📍 Montreal