Elevate customer satisfaction as a Bilingual Customer Service Representative at Mitten Building Products in Ottawa, ON. This on-site role requires strong communication and organizational skills to assist customers seamlessly.

At Mitten Building

Products, you'll be an essential part of a dedicated team serving residential and commercial clients.

Your responsibilities will include processing orders, addressing delivery issues, and collaborating with the warehouse to resolve discrepancies. A customer-focused approach and fluency in English and French will enhance your effectiveness in this role. Key Responsibilities:

- Process and manage customer orders efficiently
- Coordinate with warehouse for order scheduling
- Resolve shipping errors and customer queries
- Handle transactions and freight claim paperwork
- Support outside sales with product knowledge Requirements:
- High school diploma or GED required
- Proficient in MS Office Suite
- Experience in inside sales or order desk preferred
- Fluent in English and French, written and spoken
- Robust organizational and communication skills Bring your bilingual skills and customer-centric approach to deliver exceptional service at Mitten Building Products.

📌 Bilingual Customer Service Role Ottawa
🏢 Cornerstone Building Brands
📍 Ottawa