C.H. Robinson seeks a Bilingual French Collections Representative in Montreal, Quebec, focused on resolving invoice disputes and delivering superior customer service. This role emphasizes problem-solving and collaboration over high-volume calls.

As a Collections Representative, you will leverage your critical thinking and communication skills to investigate account issues and resolve aging invoices. With a commitment to process improvement, you'll work closely with customers and internal teams, maintaining qualified relationships while adhering to quality guidelines. Key Responsibilities:

- Investigate root causes of aging invoices
- Leverage systems functionality to resolve issues
- Adhere to quality guidelines and established procedures
- Escalate complex matters to senior team members
- Contribute to process improvement initiatives Requirements:
- High School Diploma or GED equivalent
- Minimum 2 years in collections or finance roles
- Bilingual in French (spoken and written)
- Proficient in Microsoft Office Suite
- Strong customer service and interpersonal skills Utilize your expertise in collections and communication to enhance outcomes at C.H. Robinson in Montreal.

📌 Bilingual French Collections Representative Montreal
🏢 C.H. Robinson Europe
📍 Montreal