Join First National as a full-time Bilingual Resolution Specialist in Toronto, specializing in collections. Utilize your analytical skills and bilingual abilities to resolve delinquent accounts efficiently. Reporting directly to the Supervisor of Collections, you will ensure timely management of arrears while adhering to company policies.

This role demands strong communication and interpersonal skills, where you will interact with clients to assist in budgeting and minimize monetary losses. Your tasks will include collecting fees, reviewing bankruptcy proposals, and managing a variety of accounts. Key Responsibilities:

- Investigate and collect on delinquent accounts
- Minimize financial exposure and protect corporate image
- Assist clients in creating budgets and plans




- Review and process bankruptcy filings and claims
- Collect utility and tax arrears as necessary Requirements:
- Bilingual in French and English
- Strong analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Proficient in MS Office and adaptable to new systems
- Ability to meet deadlines within a rapid-paced environment Leverage your bilingual skills and become a key player in First National's collections team, making a meaningful impact on customers and the business.

📌 Bilingual Resolution Specialist in Toronto
🏢 First National Financial
📍 Toronto