BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher) Department: Transport Canada (TC) Employment Type: Contract / Temp Location: Canada Description TBIPS Category: B.7 Quantity: 2 Resources Contract Period: ASAP – March 2029 (+ 1‑year option to 2030) Location: National Capital Region (hybrid – 330 Sparks Street, Ottawa + remote) Security Clearance Required: SECRET Estimated Days: 220 days per resource (initial period) The Business Transformation Architect (UX Designer/Researcher) will support the digital transformation of Transport Canada’s marine safety and security applications. Working across the MITRACK 2.0, PCOCS, and Vessel Registry System workstreams, this role leads user research, UX/UI design, accessibility compliance, and supports development teams with design artifacts and technical guidance. Resources will embed in Agile delivery teams and participate in full sprint ceremonies.

Key Responsibilities User Research &

Requirements - Gather business, technical, and user requirements through stakeholder interviews, workflow analysis, and objective definition - Conduct user interviews, surveys, and heuristic evaluations; consolidate findings into actionable insights - Use design research deliverables (journey maps, personas) to facilitate discussions with product owners and development teams - Assess program usability and provide expert recommendations for improving user experience based on data and analytics UX/UI Design & Accessibility - Develop UI/UX design specifications ensuring full compliance with WCAG 2.1 AA accessibility standards - Create wireframes, mockups, high‑fidelity prototypes, and design assets using the Canada.ca Design System - Define user workflows and interactions; ensure consistency with product requirements and GoC Digital Standards - Produce storyboards, design artifacts, mock‑ups,



and research artifacts that are user‑centric and consider system architecture Development Support & Testing - Support development teams with UX artifacts, design guidance, and implementation recommendations - Support front‑end and back‑end component development; assist in implementing APIs and third‑party integrations - Perform usability testing, heuristic evaluations, and validate design decisions against real user scenarios - Conduct UAT planning and execution; support bug fixing and design reviews to maintain quality - Support configuration of CI/CD deployment pipelines, staging/production environments, and deployment verification Agile Participation & Continuous Improvement - Participate fully in Agile ceremonies (stand‑ups, sprint planning, sprint reviews, retrospectives) - Coordinate requirements with product owners, update DevOps boards, and prioritize tasks - Define user stories, complete assigned backlog items, and adjust tasks based on user research insights - Dedicate sprint time to coaching and mentoring junior and intermediate designers - Participate in TC Design Community of Practice; share lessons learned with the broader team Post‑Launch Support - Gather user feedback, monitor feature adoption, and iterate on enhancements - Address urgent accessibility and usability issues; support implementation of security patches and regulatory compliance updates - Track usability over time to identify risks and ensure continuous improvement - Align UX goals with the product roadmap and communicate UX improvements to stakeholders Deliverables include:

- Requirements documents (business, technical, user)



- Stakeholder Interview Summaries - User Research Reports - UI/UX Design Specifications (WCAG 2.1 AA) - Wireframes/Mockups/Prototypes - User Journey Maps - Usability Testing Reports - UAT Plans - Test Cases and Results Logs - UX Improvement Logs - Usability Monitoring Reports - User Feedback/Enhancement Roadmaps Mandatory Qualifications Candidates must demonstrate experience as a B.7 Business Transformation Architect, Level 3, and provide two (2) project examples within the last seven (7) years where they successfully performed ALL of the following:
- Developing high‑fidelity wireframes and prototypes that align with user needs, regulatory requirements, and technical feasibility - Conducting usability testing with detailed reports highlighting pain points, areas for improvement, and actionable recommendations to improve user experience - Producing design plans that include storyboards, mock‑ups, prototypes, design artifacts, and research artifacts that are user‑centric and consider system architecture For each project example, the résumé must clearly identify: (i) the client organization name, (ii) the dates and duration of engagement (month/year start and end), and (iii) a project title and description of the scope of services demonstrating the tasks above. MRC2 – Education Candidates must hold a post‑secondary degree, diploma, or certificate in a related field from a recognized Canadian institution (per CICIC). A copy of the credential must be provided.

Language Fluent

English (written and oral); must communicate without assistance and with minimal errors.

Technical Competencies

Canada.ca Design System, WCAG 2.1 AA, Microsoft DevOps (Boards, Repos, Pipelines), .NET, HTML5/CSS3/JavaScript, Blazor, Azure (Functions, Logic Apps, Web Apps), Microsoft 365, Power Platform (Power Apps, Power Automate), RESTful APIs, Entity Framework Core, Git/GitHub Advanced Security, Microsoft Dataverse.

📌 BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher) (Ottawa)
🏢 Orangutech
📍 Ottawa