Make an impact in healthcare as a Case Worker at Cencora, supporting patient and provider needs in Canada. This full-time position combines clinical monitoring and patient support in a energetic setting. As a Case Worker, you will manage diverse projects within Cencora's Innomar Strategies business.

This role demands strong communication and multitasking skills. You will adhere to case-management protocols, provide telephone support, and carry out market research initiatives, all while maintaining compliance with healthcare regulations. Key Responsibilities:

- Manage assigned cases and projects effectively
- Provide telephone support for patients and healthcare professionals
- Adhere to clinical monitoring and data collection protocols
- Document activities in program-specific databases
- Train new caseworkers and offer feedback on processes Requirements:
- Minimum one year of customer service experience
- Knowledge of the pharmaceutical industry is a plus
- Strong problem-solving and organizational skills
- Ability to multitask in a fast-paced environment
- Proficient in Microsoft Office programs Join Cencora and leverage your skills in patient support and case management to enhance patient care.

📌 Cencora Case Worker Position (Canada)
🏢 Cencora
📍 Canada