Client Advisor – North York (Bilingual – Mandarin, Cantonese, Filipino or Korean)

We have multiple branch locations across the Greater Toronto Area. We are hiring multiple candidates for this position. You must be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. You will be placed into an hourly work arrangement as per branch needs, guaranteeing a minimum of 20 hours per week (up to 37.5 hours per week).

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem‑solving skills to maximize each client interaction. You help clients with their everyday banking, demonstrating to a client how to use digital banking, onboarding a new client, or referring a complex chance to a specialist. Your expertise contributes to creating meaningful and memorable client experiences that drive client satisfaction and loyalty.

What will you do?

- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
- Respond to client‑initiated contact, assisting them with a full range of financial transactions.
- Actively listen and engage clients in conversation to understand their individual needs.
- Proactively take ownership of resolving and preventing client banking problems.
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.

What do you need to succeed?

Must‑have

- Demonstrated passion for putting clients first and success in a hands‑on,



target‑driven sales environment.
- Problem‑solving and people skills, with the ability to build strong relationships and proactively connect with clients.
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
- Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.).
- Must be able to work all business hours.
- Fluent in Mandarin, Cantonese, Filipino or Korean.

Nice‑to‑have

- Track record in building rapport and maintaining client relationships within the financial or service industry.
- Mutual Funds accreditation (e.g., Canadian Securities Course).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
- A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
- Continued opportunities for career advancement.
- World‑class sales training, coaching, and development opportunities.
- Support from a dynamic, collaborative, progressive, and high‑performing team, as well as world‑class tools and training.
- Opportunity to achieve great success and grow your career with RBC.

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy.

Additional Job Details

Address: 5700 Yonge St, Unit 100, Toronto

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal & Commercial Banking

Job Type: Regular – Trainee (Trainee)

Pay Type: Salaried

Posted Date: 2026-02-05

Application Deadline: 2026-07-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

📌 Client Advisor - North York (Bilingual - Mandarin, Cantonese or Filipino) (Richmond Hill)
🏢 RBC
📍 Richmond Hill