Become a Client Service Representative at the University of Waterloo, supporting students and enhancing campus wellness through exceptional client care. This full-time role provides opportunities to advance your career in a team-oriented environment. In your vital role at the Campus Wellness department, you will be the first point of contact for students seeking information and support.

This position requires effective communication skills and the ability to manage various administrative tasks. You will engage with health care professionals, contributing to a positive, student-centered experience. Key Responsibilities:

- Provide immediate support for student inquiries and emotional distress
- Assist with scheduling appointments for clients and healthcare providers




- Maintain accurate records in the Electronic Health Record system
- Monitor and respond to incoming emails promptly
- Collaborate with campus departments to enhance wellness services Requirements:
- College diploma or University degree in Health administration preferred
- At least two years of experience in healthcare customer service
- Knowledge of electronic health records, preferably Accuro
- Familiarity with PHIPA and FIPPA guidelines
- Strong client service orientation and professionalism Utilize your client care skills to foster a welcoming environment at the University of Waterloo.

📌 Client Service Representative at University of Waterloo (London)
🏢 Waterloo International
📍 London