Become a Client Services Administrator at FMi Logistics in Calgary, AB. This full time role focuses on customer relations and logistics coordination, ensuring client satisfaction while managing operational needs. FMi Logistics seeks a dedicated individual with at least two years of customer service and logistics experience to serve as the liaison between clients and operational leadership.
The ideal candidate will multitask effectively, manage contract requirements, and coordinate transportation of orders. Strong people skills and proficiency in Office 365 are essential to succeed in this role. Key Responsibilities:
- Act as the key contact for customer groups
- Ensure timely fulfillment of customer initiatives and requests
- Coordinate transportation of customers' orders as needed
- Report on account performance and track inventory accuracy
- Conduct quarterly client reviews with management Requirements:
- 2 years of logistics industry experience
- Post-secondary education in Business or Supply Chain Logistics
- Background in multi-client warehouse operations
- Excellent communication and organization skills
- Proficiency in Office 365 applications Support customer relationships and enhance logistical operations with FMi in Calgary.