We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service in a professional environment. This role is essential in ensuring smooth office operations and maintaining a welcoming atmosphere. Experience in a physio clinic setting and with JANE system is preferred.
Responsibilities
- Greet and assist clients and visitors with a warm and welcoming demeanor.
- Answer phone calls promptly, demonstrating excellent phone etiquette while providing information or directing calls as necessary.
- Perform data entry tasks accurately, maintaining up-to-date client records and appointment schedules.
- Handle customer inquiries and provide effective customer support to enhance client satisfaction.
- Assist with administrative tasks such as filing, proofreading documents, and managing office supplies.
- Maintain an organized reception area, ensuring it is tidy and presentable at all times.
- Collaborate with other staff members to ensure effective office operations.
Requirements
- Proven experience in a receptionist or clerical role is preferred, especially in a physio office setting.
- JANE experience is preferred
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent customer service skills, demonstrating professionalism and courtesy at all times.
- Proficiency in computer systems and software applications relevant to office management.
- Attention to detail for accurate data entry and proofreading tasks.
- Ability to communicate effectively both verbally and in writing.
- A positive attitude with a willingness to learn and adapt in a dynamic environment.
Join our team as a Receptionist where your contributions will be valued, and you will play a crucial role in creating a positive experience for our clients! Job Type: Part-time
Pay: $18.50 per hour
Experience
- Phone etiquette: 1 year (preferred)
- Front desk: 1 year (required)
- Customer service: 1 year (required)
- Jane App: 1 year (required)