Clinician, Crisis and Outreach

Direct Service Regulated- (OPSEU)

Full-Time, Contract (Ending: March 31, 2027)

Woodstock, ON (Oxford Zone)

This posting is the result of a current vacancy.

- Application Deadline: August 18, 2026 -

We believe when individuals in our community experience an urgent mental health or addiction crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.

Crisis

Clinicians will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual.

The Crisis

Clinician will also work collaboratively with individuals to assess and identify their needs and link them to appropriate supports in the community.

Crisis

Clinicians work within a multi-disciplinary team framework throughout Oxford County. Consider revitalizing your career and making a difference in your community by joining our team!

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed within the last six months. In order to avoid delays in beginning a position, interested applicants who are in need of a PVSC are encouraged to apply for one as soon as possible.

WHAT WE'RE OFFERING

What you'll be making - Starting rate for this role is $30.01 per hour (Level 1 of the Direct Service, Regulated Professional Grid);

Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8, $37.26 per hour

$2/hr shift premium on scheduled hours between 8:00pm-7:00am and weekends (Saturday/Sunday)

When you'll work - 70 hours over a two-week period; Rotating days, afternoons, evenings and weekends; including a paid 30-minute meal break

What your benefits will be - You will receive 9% in lieu of health benefits

Your pension plan – Eligible for immediate, optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

Crisis Assessment and Counselling Supports:

Establish a working and supportive relationship with the client

Assess clients’ mental, physical and emotional functional abilities and needs

Investigate client’s current resources through complete psycho-social history and domains collections, and collateral information

Provide client assessment, intervention, and counselling via telephone and in person supports

Provide mental health assessments to Emergency Departments (Woodstock Hospital, Tillsonburg District Memorial Hospital and Alexandra Hospital) upon request.

Support individuals as requested by Woodstock Police Service (WPS) and Oxford County Ontario Provincial Police (OPP)

Provide counselling support to those attending at one of CMHA TVAMHS Oxford County based Talk-In Counselling Services

Provide first contact functions and system navigation support for clients

Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service as needed

Coordinate and facilitate referrals to internal and external services and supports

Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation

Crisis Intervention

Provide short-term,



psychotherapeutic intervention to assist individuals in gaining insight and improving coping skills within the framework of the crisis model

Perform in a calm, competent and efficient manner in an emergency situation acknowledging the individual’s need for privacy and dignity.

Teach, using a variety of approaches, life skills and adaptive techniques to help enable individuals to function more effectively on a day-to-day basis

Utilize harm reduction principles to identify, reduce and remove risk factors.

Crisis Follow-up:

Refer individuals for additional assessments as is determined to be necessary and/or appropriate

Assist the individual to identify and connect with personal/natural supports

Provide follow-up support and/or check ins to bridge the gap from referral to engagement with a longer-term support service as appropriate

Provide client-centred care from a harm reduction approach

Develop and maintain effective working relationships with a wide range of service providers and organizations

Acquire and maintain a high level of current knowledge about opioid treatments and trends in the opioid/drug abusing population

Seek out and engage individuals with opioid addiction, including people already receiving substitution therapy (methadone maintenance treatment, suboxone treatment, etc.) who require additional medical, social, and psychological supports to improve overall health

Facilitate successful service navigation for clients through empowerment and/or advocacy

Provide education, referrals and clinical support for people with opioid addiction and related problems in a coordinated, collaborative, interdisciplinary, integrated and holistic perspective

Manage and meet targets for a clinical caseload and maintain direct service requirements.

Manage indirect services and administrative duties.

Assist with drug screening tests and clinic support

Actively participate in the supervisory process with immediate supervisor.

24/7 Reach Out Addiction and Mental Health Crisis Line responsibilities:

All Crisis Clinicians are to provide support to individuals through Reach Out.

Provide crisis intervention services and supports on Reach Out via phone, text and web chat.

Respond to voicemails from Reach Out.

Establish a therapeutic relationship with individuals accessing Reach Out and work with individuals to address their immediate concerns

Police Specific Service Interactions and Dedicated Police Partnerships:

Work directly alongside police officers during regular work hours in a dedicated capacity with WPS and Oxford OPP and occupying office space at the reporting police headquarters

Where requested by officers, participate in death notifications and link individuals to victim services or other supports as required

Act as a resource for officer wellness,



providing system navigation for their own mental health support, based on training and orientation to the respective police service's internal wellness resources

Maintain and document accurate recording of all police incidents arising in the course of work

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed within the last six months. In order to avoid delays in beginning a position, interested applicants who are in need of a PVSC are encouraged to apply for one as soon as possible. We require the following qualifications:

RPN, RN, Social Service Worker Diploma, Bachelor's or Master's Degree in Occupational Therapy, Social Work, Psychology or related field

Currently registered and in good standing with the Ontario College of Social Workers and Social Service Workers (as an RSW, RSSW), the College of Nurses of Ontario, the College of Registered Psychotherapists of Ontario, or the College of Occupational Therapists of Ontario

Valid Driver’s License: minimum G2 class required

Access to a vehicle required for personal transportation

Current, satisfactory Police Vulnerable Sector Check (PVSC)

Ability to attend work regularly

We prefer the following qualifications:

ASIST Certificate

Current First Aid and CPR certification

Experience and detailed knowledge of responsible mental illnesses usually gained by several years of working within the mental health field

Experience in crisis intervention/management and crisis resolution

Experience in working in a community-based setting with an extensive knowledge of social assistance programs and both generic and specialized local social support networks is essential

Volunteer experience with a mental health component

Experience working with individuals with an ABI or Development Disability

Experience in the treatment of Addiction

Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – August 18, 2026:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities.

If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected] Legal Notifications:

For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services

Artificial Intelligence is not currently employed in our recruitment processes

📌 Clinician, Crisis and Outreach Oxford (Woodstock)
🏢 CMHA Thames Valley Addiction and Mental Health Services
📍 Woodstock