Join PDF Solutions as a Cloud-Based Technical Support Engineer and support cutting-edge applications in Santa Clara, California. Drive customer satisfaction by resolving complex technical issues for global clients. In this role, you will manage Java and cloud applications, providing essential debugging and support alongside the development team.
Your ability to work with Fortune 500 clients and prioritize caseloads is critical. The ideal candidate will possess strong communication skills and thrive in a fast-paced workplace. Key Responsibilities:
- Support and troubleshoot cloud-based Java applications
- Debug existing software for optimal performance
- Collaborate with architects and project management
- Create and present root cause analysis reports
- Customize applications based on customer requirements Requirements:
- Bachelor’s degree in computer or electrical engineering
- Scripting knowledge (Bash, PowerShell, or Python)
- Understanding of relational databases and basic SQL
- Experience with Linux and Windows environments
- Hands-on experience with BI tools like Spotfire Leverage your technical skills to enhance customer support at PDF Solutions in the semiconductor sector.
📌 Cloud-Based Technical Support Engineer (Vancouver)
🏢 PDF Solutions
📍 Vancouver
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