Elevate your career as a Collections Advisor with Scotiabank in Hamilton, Ontario, focusing on customer relationships and efficient collections. Contribute to maintaining optimal delinquency ratios through proactive engagement and compliant practices. In this role, you will ensure the success of the Collections department at Scotia Dealer Advantage. As a Collections Advisor, you will utilize your experience in customer service and collections to manage delinquent accounts effectively.

Key skills include negotiation, decision-making, and understanding collection systems to facilitate smooth transactions. Key Responsibilities:

- Conduct timely collection activity via calls and messages
- Make decisions on payment terms and settlements




- Resolve customer inquiries and complaints effectively
- Ensure compliance with operational risk standards
- Foster a high-performance inclusive team workplace Requirements:
- Experience in collections or customer service
- Background in financial services account management
- Proficient with Microsoft Office applications
- Knowledge of predictive dialer equipment is an asset
- Strong English communication skills for client interaction Utilize your customer service expertise to drive success in collections at Scotiabank in Hamilton.

📌 Collections Advisor in Hamilton, ON (Canada)
🏢 Scotiabank
📍 Canada