? Community & Systems Manager (GoHighLevel + Skool)

Own the systems. Own the community. Free the founder to scale. Job Snapshot

This isn't a virtual assistant role.

This is a technical operations role responsible for building the systems, running the community, and creating the operational infrastructure that allows the founder to focus on growth.

You'll own GoHighLevel, the Skool community, automation, documentation, and operational execution across the business. Success means the founder is no longer the bottleneck for technology, systems, or day-to-day community operations. About the Company The company is a UK real estate business led by Sue Wesby alongside Joe.

The business is built around a growing Skool membership community for professional women over 40 who want to improve their health, wealth and relationships—with property investing at its core alongside wellness, fashion and mindset.

The community feeds into mentorship programmes, speaking engagements and premium offers.

The vision is clear

Grow the community from approximately 212 members (£10k MRR) within the next year.

Scale to more than 1,000 members (£50k MRR) over the next three years.

Continue expanding the company's real estate portfolio alongside recurring subscription revenue.

This role is one of the primary operational drivers behind achieving those goals.

The Role

Overview

This role exists to build and own the operational systems behind the business so that the founder no longer becomes the bottleneck for technology, documentation, automation or community management.

You'll manage GoHighLevel end-to-end, oversee the Skool community, build documentation inside Notion, improve business processes and ensure members experience a skilled, organised journey from lead through long-term retention.

This is an ownership role—not an execution role.

Responsibilities (Outcome-Based)

You will be accountable for:

Owning and continuously improving the GoHighLevel CRM, pipelines, automations, workflows, funnels, memberships and reporting.

Running the Skool community, ensuring members are onboarded, engaged and retained.





Building and maintaining a central Notion knowledge base so business processes no longer rely on founder memory.

Creating professional assets including presentations, community graphics and supporting marketing materials.

Identifying operational bottlenecks and solving them proactively—including managing specialist freelancers where appropriate.

What Success Looks

Like

You're winning in this role when:

The founder no longer manages day-to-day systems or community operations.

GoHighLevel automations run reliably with minimal manual intervention.

New members experience a smooth onboarding journey.

Community retention improves, with members staying beyond three months.

Every key business process is documented and repeatable.

Operational improvements are identified and implemented without being asked.

The business can scale without increasing founder workload.

Required

Experience

This is a Senior Individual Contributor role.

You'll need

Proven experience managing GoHighLevel across CRM, workflows, automations, funnels, memberships and reporting.

Experience managing or growing a paid online community.

Strong Notion skills with experience building SOPs and documentation systems.

Excellent written English and professional communication.

Confidence working independently in an unstructured environment.

A proactive mindset with strong technical problem-solving ability.

Alignment with the company's core values of ownership, integrity, honesty, communication and proactiveness. Tools / Environment

You'll regularly work with

GoHighLevel

Skool

Notion

Canva or equivalent design tools

Google Workspace

Zapier and/or Make.com

DocuSign

Microsoft Office (Excel, Word and PowerPoint)





Specific tools matter less than your ability to build reliable systems and continuously improve them. Work Environment

Remote

UK time zone (or closely aligned)

Fast-moving business

Founder-led

High ownership

Minimal micromanagement

Significant autonomy

Continuous improvement mindset

You'll be expected to make decisions, recommend improvements and create structure where none currently exists.

Compensation & Benefits

Compensation: £1,000–£1,500 per month (final package to be confirmed)

Performance commission linked to community retention and growth (structure to be confirmed)

Remote and flexible working

Direct access to the founder

Genuine ownership of systems and operations

Opportunity to help scale a recurring-revenue business with long-term growth ambitions Hiring Process

Application review

Round One interview (technical screening)

Round Two interview with Sue and Joe

Practical GoHighLevel task (recommended)

Offer

We move efficiently and respect candidates' time.

Who Thrives

Here

You'll thrive if you

Naturally take ownership without waiting for instructions.

Enjoy building systems that remove chaos.

Think ahead and solve problems before they become issues.

Love creating documentation and improving processes.

Are comfortable holding founders accountable.

Prefer responsibility over supervision.

Get satisfaction from making businesses run better every week.

Who Will

Struggle

This role is unlikely to suit someone who:

Needs detailed instructions before taking action.

Waits to be told what to improve.

Dislikes documentation or process building.

Wants a traditional virtual assistant position.

Requires frequent management or oversight.

Avoids ownership of outcomes. Application

If you're excited by the opportunity to build the operational backbone of a growing business—and enjoy creating systems that allow founders to scale—we'd love to hear from you.

? Apply here: https://forms.gle/bJ1qxKgrqFoSbqac8

We're not hiring an assistant.

We're hiring the owner of our systems and community.

📌 Community Manager (Ottawa)
🏢 thetalo.co
📍 Ottawa