Lead the Front Desk at the Community YMCA, ensuring outstanding service delivery while supporting member engagement and smooth operations. Shape a welcoming environment every day. As the Lead Front Desk Staff, your focus will be on enhancing the participant experience by providing excellent customer service from the moment guests arrive.

Your responsibilities will encompass overseeing safety measures, guiding member registration processes, and maintaining an organized front desk. Collaborating with YMCA staff is key to delivering quality community services. Key Responsibilities:

- Greet and engage with all members and visitors warmly
- Monitor safety and security protocols for the facility
- Maintain accurate guest sign-in and manage inquiries
- Lead front desk functions for After School Programs
- Ensure effective communication across departments Requirements:
- 1–2 years in Recreation or Office Administration roles
- Robust customer service and relationship management skills
- Excellent verbal and written communication abilities
- Detailed-oriented with proficiency in Microsoft Office
- Valid CPR and First Aid certifications required Utilize your front desk expertise to foster community engagement at the YMCA.

📌 Community YMCA Front Desk Leadership (Halifax Regional Municipality)
🏢 YMCA of Greater Halifax/Dartmouth
📍 Halifax Regional Municipality